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Frequently Asked Questions

All appointments are conducted via HIPAA-compliant telehealth. This allows for convenient, private, and secure care from your home or another confidential location.

Yes. Patients must be physically located in New York State at the time of their appointment to receive services.

No. Telehealth services are not appropriate for emergencies.
If you are experiencing a medical or mental health emergency, please call 911 or the 988 Suicide & Crisis Lifeline immediately.

Who can receive care through your practice?

We provide telehealth services for:

  • Children and adolescents

  • Adults

  • Families

We commonly work with:

  • Women managing anxiety, depression, or life transitions

  • Parents seeking care for themselves or their adolescents

  • Adolescents needing psychiatric evaluation and medication management

  • Busy professionals who prefer flexible, virtual care

What is your approach to care?

Our approach is collaborative, respectful, and transparent, with an emphasis on:

  • Thoughtful medication management

  • Psychoeducation and shared decision-making

  • Coordination with therapists and primary care providers

  • Long-term wellness and continuity of care

We believe in clear communication and ensuring patients fully understand their options.

Do you accept insurance?

We accept select insurance plans as well as self-pay patients. Insurance coverage varies by plan and individual benefits.

If a service is not covered by your insurance, it may be billed directly to you as a self-pay service.

Prior authorization requirements are determined by insurance companies, not the practice. Patients are responsible for verifying coverage and authorization requirements.

Transparent pricing is provided before scheduling. Self-pay fees may include:

  • Psychiatric Evaluation (60–75 minutes): $275 – $350

  • Medication Management (30 minutes): $150 – $200

  • Follow-Up Visits (15–20 minutes): $100 – $125

  • ADHD Evaluation (no testing): $350 – $450

  • Missed Appointment Fee: $75 – $100

  • Medical Notes / Letters: $50 – $150

Fees reflect provider time, expertise, and administrative costs.

Are self-pay services submitted to insurance?

No. Self-pay services are not submitted to insurance.

When is payment due?

Payment is required at the time of service.

Can I request a superbill?

Yes. Superbills may be provided upon request; however, reimbursement is not guaranteed and depends on your insurance plan.

What is your cancellation policy?

  • A 24-hour notice is required for cancellations

  • Late cancellations or no-shows may be charged a $75 fee

Insurance does not cover missed appointment fees.

Are letters included in visits?

Letters and clinical documentation (such as school, work, or treatment verification letters) are billed separately and provided only when clinically appropriate, based on professional judgment and applicable guidelines.

What is a Good Faith Estimate?

Patients who are uninsured or choose not to use insurance are entitled to receive a Good Faith Estimate of expected charges.

You may request an estimate:

  • Before scheduling

  • At any time prior to services

If you receive a bill that is $400 or more above your estimate, you have the right to dispute the charges.

How do I schedule an appointment?

Appointments can be scheduled through our website by requesting a consultation or booking directly online.

What makes this practice different?

  • Doctorally prepared FNP & PMHNP

  • Family-centered, integrative care

  • Telehealth access throughout New York State

  • Clear communication and collaboration

  • Shorter wait times than traditional practices