Privacy Policy & HIPAA Compliance
Last Updated: 3 February 2026
JG Mind & Medical (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, patient portal, and telehealth services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
Personal Information
Name
Email address
Phone number
Mailing address
Any information submitted through contact or intake forms
Health Information (Protected Health Information – PHI)
When applicable, we may collect health-related information necessary to provide medical and psychiatric services, including medical history, mental health information, treatment details, and insurance or billing information. Health information is collected only through secure, HIPAA-compliant systems.
2. How We Collect Information
Information may be collected when you complete an online contact or intake form, request an appointment or consultation, communicate with us via email or phone, or access services through our secure patient portal.
3. How We Use Your Information
We use your information to provide medical and psychiatric telehealth services, schedule and manage appointments, verify eligibility and benefits when applicable, communicate regarding care, billing, or administrative matters, and comply with legal, regulatory, and professional obligations.
We do not sell or rent your personal or health information.
4. HIPAA Compliance & Protected Health Information
JG Mind & Medical complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable New York State laws.
HIPAA protections include the use of HIPAA-compliant telehealth platforms, secure electronic storage of health records, restricted access to Protected Health Information (PHI), and disclosure of PHI only as permitted by law or with patient authorization.
Patients have rights under HIPAA, including the right to access their medical records, request corrections, receive an accounting of disclosures, and request restrictions on certain uses of PHI. A separate Notice of Privacy Practices may be provided detailing your HIPAA rights.
5. Disclosure of Information
We may disclose information only when required for treatment, payment, or healthcare operations; required by law or court order; necessary to prevent serious harm to you or others; or authorized by you in writing.
Third-party service providers are required to maintain confidentiality and comply with applicable privacy laws.
6. Telehealth Privacy
All telehealth services are conducted using secure, HIPAA-compliant platforms. While reasonable safeguards are in place, no electronic transmission is completely risk-free. By participating in telehealth services, you acknowledge and accept these risks.
Telehealth services are not appropriate for emergencies.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including encrypted data transmission, secure access controls, and HIPAA-compliant software systems. Despite these efforts, no system can guarantee absolute security.
8. Email & Website Communications
Email communication is not always secure. Please avoid sending sensitive health information via standard email unless directed to use a secure patient portal.
Our website may use basic analytics or cookies to improve functionality. These do not collect personal health information.
9. Your Rights & Choices
You may request access to or correction of your information, withdraw consent where permitted by law, or request information about our privacy practices. Requests must be submitted in writing.
10. Children’s Privacy
Services may be provided to minors only with appropriate parental or guardian consent. We do not knowingly collect information from children without proper authorization.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions or concerns about this Privacy Policy or your privacy rights, please contact us.
JG Mind & Medical
Phone: +1 917-804-3705
Email:
Mailing Address:
P.O. Box 2414
65th Street, Suite 964
Brooklyn, NY 11204
United States